Retail & Consumer Margin, not slideware.
We work with multi-site retailers, food-and-drink operators and consumer brands on the unglamorous work that actually moves margin: legacy ERP modernisation, omnichannel replatforming, operating model redesign and post-acquisition integration. The focus is delivery confidence and measurable cost-out, not slideware.
10-25%
Direct cost reduction on transformation programmes
Peak-safe
We never go live across the trading peak
Vendor-independent
No referral fees, no platform alignments
Why Intology in Retail & Consumer
Retail transformation is judged on what happens at the till, in the warehouse and on the website during peak - not in a steerco deck. Intology embeds senior practitioners inside your team so the outcome is delivered, not just designed.
Regulators, standards and frameworks we work to
- PCI-DSS for card and payments
- UK GDPR and ICO for customer data
- FCA consumer duty for retail credit and BNPL
- Modern Slavery and supplier due diligence
How our five solutions apply in retail & consumer
Discipline-led, sector-aware. The same five Intology solutions, framed for the realities of retail and consumer brands.
Transformational Consulting
ERP modernisation, omnichannel replatforming and operating-model redesign across stores, supply chain and head office.
Explore the serviceProgramme Assurance
Independent assurance on retail systems programmes - the read the board needs before peak trading commits.
Explore the serviceProgramme Recovery
Stabilisation of stalled ERP, WMS or OMS programmes before they damage peak readiness.
Explore the serviceChange Management
Adoption across stores, contact centres and warehouses where new systems have to land without halting trade.
Explore the serviceM&A
Carve-out, integration and IT separation for retail brands inside PE portfolios.
Explore the serviceSelected work in retail and consumer brands
A selection of the engagements we can talk about publicly. The bulk of our work is under NDA - the fastest way to get sector-relevant references is a short call.
Looking for the full library? See all case studies.
Frequently asked questions
What retail and consumer brands buyers most often ask before a first conversation.
How do you handle peak trading on a retail transformation?+
Are you independent of ERP and OMS vendors?+
Can you support a retail carve-out from a PE portfolio?+
A confidential conversation about Retail & Consumer
Thirty minutes with a senior Intology consultant. We'll talk through your situation, relevant references and what an embedded engagement could look like - no obligation.